When rent is late: arrears step by step

Landlords › Getting paid

Spot it

Open Rent Ledger. The Balance column is the amount owing. Rent charges are posted automatically each period, so the balance is always current. The Dashboard shows Current rent arrears too.

Look at the detail

Choose View ledger on the lease to see which periods are unpaid and what has been paid.

What EZRENT does

It can send the tenant automatic rent reminders and overdue notices.

What EZRENT does not do

It does not issue breach or termination notices and does not give legal advice. The formal arrears process (notice periods, applying to the tribunal) is set by your state or territory. Check your local rental authority.

If the tenant paid another way

Use Record a payment on the lease's ledger so your records match. See Reading the Rent Ledger.

Still stuck? Ask the assistant (the purple Help button) or contact us.