Landlords › Account and help
Ask the assistant
The purple Help button at the bottom left opens the EZRENT assistant. Ask a question in your own words, for example "How do I add a tenant?". It answers from the platform guide and links to the right page.
Contact the team
For a specific account problem, a payment that hasn't arrived, a dispute or something that looks broken, use the Contact page. Fill in your name, email, phone and message and send it.
The assistant is for how-to questions. It cannot see or change your account.
Still stuck? Ask the assistant (the purple Help button) or contact us.