Connect your bank account (Stripe) to collect rent

Why this step

Rent collection runs through Stripe. Once your bank is connected, your tenants can pay rent online. The money goes straight into your own Stripe account and Stripe pays out to your bank. EZRENT never holds your rent. It is a Premium feature.

Connect

1. Open your Dashboard or Properties page and choose Connect your bank with Stripe.
2. You are taken to Stripe's secure setup form. Enter your details and your bank account. It takes a few minutes.
3. When you finish you return to EZRENT:

- You're all set means your bank is connected and verified, and tenants can pay you online. Any tenant with an accepted lease is emailed that they can now set up payments.

- Almost there means your bank is connected but Stripe still needs to verify a few details. This usually takes a few minutes. We email you the moment it is active.

If you leave part-way

You can come back at any time. Choose Connect your bank with Stripe again and you carry on where you stopped.

What tenants pay

• Tenants pay by PayTo or bank debit (BECS Direct Debit). Cards are not accepted for rent.
• A flat $3.50 processing fee is added to every tenant payment. It covers Stripe's charge, so you receive the full rent.
• Refunds, failed payments and disputed payments can incur additional Stripe fees on your connected account.

If something goes wrong

If Stripe cannot start the setup you will see a message asking you to try again shortly, and we are notified automatically. Try again after a few minutes, or use the contact form.