Landlord

All of Australia. Residential tenancy law differs by state and territory, so make sure the lease terms, notice periods and bond lodgement you use meet your local rules.

Yes. Rent is charged directly to your own Stripe account and paid out to your bank; EZRENT is never in possession of your rent. Bond is held by the state authority. EZRENT is not a real estate agent and does not operate a trust account.

No. You can use EZRENT for listing, leasing, maintenance and record-keeping and collect rent another way. The Rent Ledger and arrears tracking are most accurate when rent flows through the platform.

You can generate a tenancy agreement and collect signatures from both parties through EZRENT, and record inspections. The bond amount is recorded against the lease, but the bond itself is lodged with your state or territory's rental bond authority — EZRENT does not hold bond money.

Open Messages in the left-hand menu. You can message the tenants on your own leases. Messaging is limited to the landlord and tenant on a lease.

Your tenant submits a repair request with photos. Tradespeople registered in that trade and area are notified and send you quotes. You review the quotes, assign the job to the tradesperson you choose, and they carry out the work. When it is done they send you an invoice through EZRENT; once you pay it, the job is closed and the cost is recorded in Income & Expenses.

Income & Expenses, in the left-hand menu, is your profit-and-loss view. Every rent payment is included automatically, and you can add expenses and other income, filter by period and property, and export to CSV. Reporting uses the Australian financial year.

The Rent Ledger shows every rent charge and payment for each lease with a running balance, and your tenant sees the same statement. Open it from Rent Ledger in the left-hand menu. You can view a single lease's statement, filter by date, and download it.

Yes. Your tenant can set up autopay once — a standing PayTo or BECS arrangement — and rent is then debited automatically each period and paid to you. You are notified of every payment, and of any that fail.

Rent is paid by PayTo or bank direct debit (BECS). Card payments are not used for rent. A flat $3.50 processing fee applies per rent payment and is paid by the tenant, so you receive the full rent amount. Full details are on the Payment fees page.