Tenant

Payments are handled by Stripe and go straight to your landlord; EZRENT never holds your rent. Your personal details are covered by EZRENT's Privacy Policy.

Yes. Use the property search and filter by location, rent, number of bedrooms and more. On a listing you can view the details and photos and request an inspection or more information from the landlord.

Use Messages in the left-hand menu to message your landlord directly — for questions about your tenancy, updates, or to follow something up. To get a repair done, raise a repair request rather than only messaging.

Open Repair Requests and submit a request with a description and photos. You can follow it as it moves from open, to quoted, to assigned, to completed and closed. You will land back on your repair list after submitting.

The Rent Ledger, in the left-hand menu, shows what has been charged, what you have paid and your current balance. It is the same statement your landlord sees, and you can download it.

No. There is no cost to have a tenant account. The only charge is the flat $3.50 processing fee each time rent is paid. Full details are on the Payment fees page.

Yes. When you pay, choose the regular direct debit option to set up autopay once. Rent is then debited automatically each period. You will be emailed if a payment ever fails so you can try again.

Open My Lease from the left-hand menu and choose "Pay Rent" for your lease. Rent is paid by PayTo or bank direct debit (BECS) and goes directly to your landlord. A flat $3.50 processing fee applies per payment. "Pay Rent" appears once your landlord has set up their account to receive payments.

Your landlord sends an invitation to your email address. Create a free account, review the lease details, and accept online. You can then complete your profile.

EZRENT is the platform your landlord uses to manage your tenancy — paying rent, raising repairs, signing documents and keeping a shared record of payments. A tenant account is free.